Website Care Plans

Monthly care plan ensures regular updates, security checks, and performance tuning, similar to servicing your car. This keeps your site running smoothly, secure from hackers, and up-to-date with the latest features.

Bronze

Maintenance for Basic Websites

Updates and Monitoring

Improvements

Optimisation of speed and performance;
Customised Backend to remove redundant menu items & plugins
Customised URL to login
Image Optimisation/Compression
Compresses images
Reduce resolution automatically to optimise image sizes (keeps original images)
Converts images to new WebP format
Website Caching and Performance Optimisation
Periodic speed tests
Page Load Response Time
Page caching and optimisation
Security Tool – Secures the website/restricts hacking and login attempts
Malware scanning
2FA Login Setup
Firewall - Blacklist Known Hackers
Malware Scanner
Monitor if the URL is on a blocklist
Multiple WordPress Policies to tighten security

Reporting

Updates, Testing & Bug Fixes

Silver - Most Popular

Maintenance for Larger Websites

Updates and Monitoring

Updates to the WordPress core, theme, and plugins;
Website Uptime
Testing and Fixing – To prevent the updates from breaking the website
Manual Testing (not automated)
UI & UX
Function Testing
Responsive Testing

Improvements

Optimisation of speed and performance;
Customised Backend to remove redundant menu items & plugins
Customised URL to login
Image Optimisation/Compression
Compresses images
Reduce resolution automatically to optimise image sizes (keeps original images)
Converts images to new WebP format
Website Caching and Performance Optimisation
Periodic speed tests
Page Load Response Time
Page caching and optimisation
Security Tool – Secures the website/restricts hacking and login attempts
Malware scanning
2FA Login Setup
Firewall - Blacklist Known Hackers
Malware Scanner
Monitor if the URL is on a blocklist
Multiple WordPress Policies to tighten security

Reporting

Updates, Testing & Bug Fixes

Gold

Maintenance for Websites or
E-commerce Stores

Updates and Monitoring

Additional Reports (you can request to set up these – included in the plan)

Generate a report with information about your website for you to review.
Audit Log
Firewall Notifications
Malware Notifications
SEO Audit Report
SEO Site Crawler

Updates, Testing & Bug Fixes

Important Conditions & Information

This time does not include any custom work, other support or development, or other work like content changes. It is strictly to perform the update/maintenance work outlined in the care plan, and to ensure your website is working as it was prior to the updates that we perform for you.

Included hours do not carry over to the next month. If a task exceeds your monthly hours, we’ll bill it at your plan’s hourly rate. We will inform you before you exceed your limit and let you decide how to proceed.